Quality AssuranceMedline Quality Assurance

We are committed to delivering outstanding customer value, by providing quality health care products and services which consistently meet the needs of our customers, both internal and external. We are committed to continuous improvement of our products, our services, our business processes and our business relationships. We will accomplish these objectives by creating and maintaining a quality-focused environment, while deploying our Total Quality approach with our valued customers, employees and community.

Medline's Guarantee

We guarantee everything we sell. Should you have a problem with a Medline product, call us.We will take care of the problem right away, either by cheerfully and promptly exchanging the product or by crediting your account.

View our ISO Certification Documents:
ISO Certification & Addendum

Medline® Industries, Inc. has received accreditation under the National Association of the Boards of Pharmacy (NABP®) as a verified-accredited wholesale distributor for prescription (Rx) drugs at its distribution facility located in Mundelein, IL. This accreditation was granted after an on-site audit by a representative of the NABP. Medline plans to have several other locations accredited in 2008. Click here for more information on the Verified-Accredited Wholesale Distributors® (VAWD®) program or to link to the NABP Web site.